Frequently asked questions

We handle shipping with great care to ensure your item arrives exactly as it left us. We select protective materials and secure each piece to minimize movement and prevent damage during transit. Shipping costs are calculated by weight, keeping fees fair and transparent. To make things easy, we provide a clear shipping chart so you can see the exact cost before checkout. No surprises, just well-packed parcels on a smooth journey from our hands to yours.

We offer several convenient payment options, including major credit and debit cards processed securely through Square, and Apple Pay for a quick and easy checkout. All transactions are fully encrypted and handled by trusted payment providers, ensuring your information stays protected from start to finish 🔒✨.

As a small business, we consider all sales final to ensure each order is packed with care and intention. However, your satisfaction is important to us. If your item arrives damaged or there's an error on our end, please contact us within 48 hours of delivery. We'll work with you to find a fair solution, whether that's a replacement (if available) or another appropriate resolution. We encourage you to review descriptions, measurements, and photos carefully before purchasing, and we're always here to answer any questions in advance. Our goal is to ensure thoughtful purchases and happy items finding the right homes the first time around.